Our Mission
All client validation processes—document checks, account creation, and risk assessments—were performed manually. Processing a single client could take up to a week and required up to 12 hours of a manager’s time. This limited growth and led to errors.
Who we are
A fintech company from the EU operating under regulatory supervision, providing payment solutions for both B2C and B2B clients.
What was automated?
Collection and processing of documents from three channels: web forms, email, and third-party services
AI-powered data extraction from messages and automatic requests for additional information
Document verification for compliance with regulatory requirements
Automatic profile creation in Bitrix24
Risk assessment based on a risk matrix and country of residence
Full logging of all actions in accordance with financial security policies
Result
3×
faster
client processing: from 7 days to less than 1 day
Up to
90%
reduction in manual work:
from 7–12 hours to just 1 hour per client
0
error
caused by human factors
Throughput increased by
200%
without hiring additional staff
The team is fully focused on exceptional cases instead of routine tasks
Ready to boost your productivity?
Let us review your process and show how AI can simplify, speed up, and scale your operations – without hiring more people